TASBIA CEO on Vaccine Scheduling & Appointment Challenges in USA

This episode of The Vaccine Challenge is hosted by Priyanka Asera and features Cimarron Buser, Founder and CEO of The Appointment Scheduling & Booking Industry Association (TASBIA). Cimarron is an industry expert, and represents providers of appointment scheduling solutions. He appreciates the value--and the challenges--of using technology to help individuals schedule Covid-19 vaccination appointments.

Have you ever thought about how the scheduling works if you’re a citizen looking to book a spot? Have you thought about the various challenges and bottlenecks if scheduling is done incorrectly? Imagine what happens when everything else is done right - in terms of demand planning and the logistics and the vaccines get to the clinics as they should, but eventually are not received by the beneficiaries because of scheduling gone wrong.

Add to this, is the additional complication that every state in the US follows their own rules and their own platforms and does not have a centralized database like the UK or Canada. How do you keep track then of your citizens getting inoculated and scheduling them back for the second doze? We discuss all this and more with Cimmaron.

Topics touched upon:

  • Please take us through your journey of The Appointment Scheduling & Booking Industry Association (TASBIA) and how it is impacting the Vaccination effort in the United States
  • What are some existing government efforts to solve the scheduling crisis and are they effective?
  • What are some private and tech enabled initiatives to help solve scheduling?
  • Facebook and Google recently got into the vaccine scheduling, can you please walk our listeners through how that effort is planning out?
  • Inside the US, which states have used the scheduling infrastructure in the most effective way and which ones are facing hurdles?
  • What about scheduling for CPR tests? Has that been streamlined since it’s more commonplace now?
  • Are there lessons to be learnt in the scheduling industry from other countries?
  • What have been the biggest takeaways for the industry and what changes would you like to see in the industry once we get past the pandemic?
  • Ending on a hopeful note, by when do you think we will be done with the vaccine distribution?

About Cimarron

Cimarron Buser, Founder and CEO of The Appointment Scheduling & Booking Industry Association (TASBIA). Cimarron is an industry expert, and represents providers of appointment scheduling solutions. He appreciates the value--and the challenges--of using technology to help individuals schedule Covid-19 vaccination appointments.